Personal Computing

 

Synaxis provides computer support services specifically designed for home and home office users. Our services provide…

Onsite or Help-Desk services
Everything you need at home
After hours service
Cost effective support

Onsite or helpdesk services
Synaxis IT can visit your home to fix a computer problem, or you can call us and our Helpdesk Service will have a qualified engineer to assist you over the phone. We may also suggest using our Remote Access Technology whereby the engineer can see your screen and move your mouse.

To book an engineer to come out to your premises or use our Help-Desk service, please call 09 833 7003 or send us an email.

Or, see our Service Rates here.

Everything you need at home
Home and home office users can use Synaxis IT's services for all personal computing needs on an “as needed” basis. Some of the reasons you might call us would be to…

Upgrade your current PC so it can run the latest programs
Repair or replace faulty hardware and configure software correctly
Supply and install a computer custom built to your requirements
Tune-up your PC to improve and optimise its performance
Connect you to the internet and set up your email program
Free up space on your hard drive
Remove viruses and install the latest virus protection software
Install a CD burner, digital camera, scanner, sound card, video card etc
Resolve computer problems like error messages, boot-up problems, replace faulty hardware, reinstall software, etc

Our engineers break the “computer-boffan” stereotype – you can rest assured that we will communicate with you in plain English.

After-hours service
Synaxis IT's flexible working schedule enables us to fix your problems at a time convenient to you. Whether it be in the evenings, on the weekend, or even a public holiday. After-hours services for personal computers are provided at the same rates as during business hours (see our Service Rates).

Cost effective support
Synaxis engineers are fully qualified and have seen a wide variety of problems. This enables them to identify and rectify your problems quickly – saving you time and money. Using our help-desk service is also a very cost-effective way to get problems resolved.

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