Synaxis offers clients…

Synaxis offers staff…

Because our engineers see a multitude of different technology problems every day, we are in an ideal position to resolve problems quickly, and help you avoid them in the future (by selecting more reliable and appropriate technology components).

Synaxis staff are able to draw upon an enormous bank of technology knowledge and insight. Unlike systems administrators, our engineers are constantly exposed to new technologies and challenges. It’s a steep learning curve but it’s rewarding.

Synaxis has a variety of services to respond to your technology needs. We can assist over the phone, using remote software, or onsite at your business or home. Our “Client Team” structure ensures that the same people attend to your needs each time you use our services - this allows us to solve problems faster and work more closely with you to achieve your technology and business objectives.

Operating in “Client Teams” gives our people a sense of belonging and purpose. Not only do our staff form friendships within their teams, they also build closer relationships with clients. Better understanding of client needs also leads to better, more pragmatic solutions and more thanks and gratitude from clients. That’s what we call real job satisfaction.

As an independent vendor, Synaxis is able to advise on and supply technology solutions to best meet your needs, selected from a range of competing vendors. Clients can be sure that our recommendations are based on our experience with the product and our understanding of your needs.

Many technology companies are really disguised sales outlets for particular brands of software or hardware. At Synaxis, you can be sure to deal in all kinds of technologies – we will not align ourselves exclusively to any vendor. This means more knowledge, more experience and more useful client solutions.

Synaxis aims to enhance businesses and improve the lives of individuals through technology (see our vision). Our business model depends on how useful we can make technology for you and your business. Therefore we will not provide technology unless we are sure that it will add value and make your life easier.

The biggest complaint about technology and technical people is that they are not geared for the real world. Synaxis ensures that each technology solution is practical and firmly grounded in client value.

The experience of many people is that technical experts are boffins, boring, and cannot communicate with the general public. At Synaxis, our staff are recruited and trained to be exactly the opposite. You’ll find that our engineers will clearly explain your technical problem, the options available and are personable people that clients like having around – and yes, they still know their stuff!

Synaxis IT employs people that are highly intelligent, excellent communicators and like having fun. At crunch times, you might find a team pulling together in the office, or at a client’s site. And when it’s time to relax, staff often choose to spend time together catching up for a drink, or playing team sports. Synaxis staff work hard, but know how to enjoy themselves in the process.